Effective Date: [DD/MM/YYYY]

Welcome to [Your Business Name]. These Terms & Conditions govern your use of our website and the purchase of products through our online store. By accessing or using this website, you agree to comply with these terms.

1. General

• By using this website, you confirm that you are at least 18 years of age or are using the website under the supervision of a parent or legal guardian.
• We reserve the right to modify, update, or discontinue any part of the website or these Terms & Conditions at any time without prior notice.

2. Products & Pricing

• All products displayed on the website are subject to availability.
• We make every effort to ensure that product descriptions, images, specifications, and prices are accurate. However, minor variations may occur.
• Prices are listed in Indian Rupees (INR) and are inclusive/exclusive of applicable taxes as mentioned on the product page.
• We reserve the right to change product prices without prior notice.

3. Orders

• Placing an order does not guarantee acceptance.
• We reserve the right to cancel or refuse any order for reasons including but not limited to:
  • Product unavailability
  • Pricing or technical errors
  • Suspected fraudulent transactions
  • Incomplete or incorrect customer information
• If payment has already been made for a cancelled order, the applicable refund will be processed.

4. Payment

We accept payments through secure payment gateways available on our website.

By placing an order, you confirm that:

• The payment information provided is accurate.
• You are authorized to use the selected payment method.

We do not store your debit card, credit card, UPI, or banking credentials.

5. Shipping & Delivery

• Delivery timelines are estimates and may vary depending on location, courier availability, weather conditions, or unforeseen circumstances.
• Delays caused by third-party courier partners are beyond our control.
• Customers are responsible for providing accurate shipping details.
• Additional shipping charges, if applicable, will be displayed during checkout.

6. Cancellation

Orders may be cancelled before they are dispatched.

Once an order has been shipped, cancellation requests may not be accepted. Please refer to our Cancellation & Refund Policy for detailed information.

7. Returns & Refunds

Returns and refunds shall be governed by our Return & Refund Policy.

Products that are damaged due to misuse, improper handling, or normal wear and tear may not qualify for return or refund.

8. User Responsibilities

You agree not to:

• Use the website for unlawful purposes.
• Upload malicious software or harmful code.
• Attempt unauthorized access to our systems.
• Provide false or misleading information.
• Interfere with the operation or security of the website.

9. Intellectual Property

All website content including text, images, graphics, logos, icons, designs, videos, software, and trademarks are the property of [Your Business Name] or their respective owners and are protected under applicable intellectual property laws.

No content may be copied, reproduced, distributed, or used without prior written permission.

10. Limitation of Liability

To the maximum extent permitted by applicable law, [Your Business Name] shall not be liable for any indirect, incidental, special, or consequential damages arising from:

• Use or inability to use the website.
• Delay in delivery.
• Product misuse.
• Technical interruptions.
• Unauthorized access to user information.

Our total liability shall not exceed the amount paid for the relevant order.

11. Privacy

Your use of this website is also governed by our Privacy Policy. By using this website, you consent to the collection and processing of your information as described therein.

12. Third-Party Services

Our website may contain links to third-party websites or use third-party services such as payment gateways and shipping providers.

We are not responsible for the content, policies, or practices of such third parties.

13. Force Majeure

We shall not be liable for delays or failure in performance caused by events beyond our reasonable control, including but not limited to natural disasters, floods, pandemics, strikes, government restrictions, internet outages, or transportation disruptions.

14. Governing Law & Jurisdiction

These Terms & Conditions shall be governed by and interpreted in accordance with the laws of India.

Any disputes arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the competent courts in West Bengal, India.

15. Contact Information

For any questions regarding these Terms & Conditions, please contact us:

Business Name: [Your Business Name]

Address: [Complete Business Address]

Email: [support@example.com]

Phone: [+91-XXXXXXXXXX]

Business Hours: Monday to Saturday, 10:00 AM – 6:00 PM (IST)