Effective Date: 28-07-2026

At Miles London (“Company”, “we”, “our”, “us”), we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit www.mileslondon.in (the “Website”), create an account, place an order, or interact with our services.

By using our Website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

Personal Information

When you use our Website, you may provide information such as:

• Full Name
• Email Address
• Mobile Number
• Billing Address
• Shipping Address
• PIN Code
• Account Login Credentials
• Purchase History
• Customer Support Communications

Payment Information

When you make a purchase, your payment is securely processed through trusted third-party payment gateway providers.

We do not store your debit card, credit card, UPI PIN, CVV, net banking credentials, or complete payment details on our servers.

Automatically Collected Information

When you browse our Website, we may automatically collect:

• IP Address
• Browser Type
• Device Information
• Operating System
• Pages Visited
• Time Spent on Pages
• Referral URLs
• Cookies and Similar Technologies

2. How We Use Your Information

We use your information to:

• Process and deliver your orders
• Provide customer support
• Verify transactions and prevent fraud
• Process refunds and exchanges
• Send order confirmations and shipping updates
• Improve our products and services
• Personalize your shopping experience
• Respond to your inquiries
• Comply with legal and regulatory obligations
• Send promotional emails or SMS (only where permitted by applicable law or with your consent)

3. Cookies

Our Website uses cookies and similar technologies to:

• Remember your preferences
• Keep you logged in
• Improve Website functionality
• Analyze Website traffic
• Measure marketing performance

You may disable cookies through your browser settings; however, certain features of the Website may not function properly.

4. Sharing of Information

We do not sell, rent, or trade your personal information.

We may share your information only with trusted third parties such as:

• Payment Gateway Providers
• Courier and Logistics Partners
• IT Service Providers
• Cloud Hosting Providers
• Analytics Providers
• Government or Regulatory Authorities when required by law

These parties are permitted to use your information only for providing services on our behalf and are expected to protect it appropriately.

5. Payment Security

All online payments are processed through secure, PCI-DSS compliant payment gateway providers using industry-standard encryption.

Miles London does not collect or retain your complete payment card details or banking credentials.

6. Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, alteration, disclosure, or destruction.

While we strive to protect your information, no method of electronic transmission or storage is completely secure. Therefore, we cannot guarantee absolute security.

7. Data Retention

We retain your personal information only for as long as necessary to:

• Fulfill your orders
• Provide customer support
• Maintain business records
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce our agreements

When your information is no longer required, it will be securely deleted or anonymized where reasonably practicable.

8. Your Rights

Subject to applicable law, you may have the right to:

• Access your personal information
• Request correction of inaccurate information
• Request deletion of your information where legally permissible
• Update your account details
• Withdraw consent for marketing communications
• Request information regarding the processing of your personal data

To exercise these rights, please contact us using the details provided below.

9. Children’s Privacy

Our Website is not intended for individuals under the age of 18 years.

We do not knowingly collect personal information from children. If we become aware that such information has been collected, we will take appropriate steps to remove it.

10. Third-Party Links

Our Website may contain links to third-party websites, social media platforms, or external services.

We are not responsible for the privacy practices or content of those third-party websites. We encourage you to review their respective privacy policies before providing any personal information.

11. Marketing Communications

With your consent or as otherwise permitted by law, we may send promotional emails, SMS, or other communications regarding new products, offers, and updates.

You may opt out of marketing communications at any time by following the unsubscribe instructions in the communication or by contacting us directly.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or business operations.

Any updates will be posted on this page along with the revised Effective Date. Continued use of the Website after such updates constitutes your acceptance of the revised Privacy Policy.

13. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Miles London

Website: https://mileslondon.in/

Email: support@mileslondon.in 

Phone: +91 9874 3005 67 

Business Address: 55 Galaxy Enque, 2568 Street, 23568 NY 

Business Hours: Monday – Saturday, 10:00 AM – 6:00 PM